change microsoft phone number associated with account

If you are still unable to change the phone number associated with your account using the above steps, you may need to contact your school's IT department for further assistance.

Once your identity is verified, you can add a new phone number to your account and set it up with the Microsoft Authenticator app.

Follow the prompts to verify your identity using one of the available options (such as a secondary email address or security questions).

Find the phone number associated with your Microsoft Authenticator app and click on 'Remove'.

Make sure you use something other than your Microsoft email address for your alternate email address. To update your mobile, phone, and alternate email address details, select Change.

Click on 'Update info' under the 'Security info' section. In the Security info tab, select Add Method > Phone > Alternate Phone or Email to add details.

Add to Microsoft: Go to Add Alias page > select Create New to make new email or Add Existing to add email. Next: Type in email > select or > Next > choose password > Next > follow prompts.

Go to the Microsoft account security page ( ). Create: Go to website > select No Account Create One > Use Your Email Instead > Get New Email Address.

If you have changed your phone number and are unable to access your school email or account because you no longer have access to the Microsoft Authenticator app, you can try the following steps to change the phone number associated with your account:

Change microsoft phone number associated with account